Who can use this?
- Gallabox users with Broadcast access who want to review a sequence’s contacts.
- Roles: Owners and Admins can open the report for a sequence.
Each sequence has its own contact-based report. It is not a separate aggregate report in the Reports section.
Plan Availability
Sequences require Essential or Advanced plan — see Sequences for plan details and limits.What a Sequence Report Shows
Open a sequence’s report to review the contacts enrolled in that sequence and their current outcome. The report shows contact-level status rather than an aggregate funnel across all sequences.Contact and Step Logs
Select a contact in the report to inspect its sequence record and step logs. This lets you see the contact’s status and the steps recorded for that contact.How to Access a Sequence Report
- Go to Sequences in the left navigation of Gallabox.
- Open the sequence you want to review.
- Open Report.
- Select a contact to inspect its sequence record and step logs.
Using the Report
Use the report to identify contacts whose status needs follow-up, such as Error, Failure, or Dropped. Open the contact’s record and step logs before deciding what to change or whom to contact.FAQs
Why does a contact show as Error or Failure?
Why does a contact show as Error or Failure?
Open the contact in the sequence report and review its step logs. They provide the contact-specific sequence history to investigate.
Can I review contacts who dropped out of a sequence?
Can I review contacts who dropped out of a sequence?
Yes. Open that sequence’s report and review the contacts with the Dropped status.
Related Articles
- Sequences — create and manage automated message sequences
- Create a Sequence — build a sequence and its steps