Skip to main content
Who can use this?
  • Gallabox users with Analytics access and at least one connected WhatsApp channel.
Use WhatsApp Notification Messages when you need recent message logs filtered to notification context.

Plan Availability

This report has no separate frontend plan gate. It appears according to your Analytics permission and WhatsApp channel access.

Review Notification Messages

  1. Open Analytics.
  2. Select WA Notification Message.
  3. Search for and select one or more WhatsApp channels.
  4. Review the message ID, content, recipient, date and time, status, remarks, channel, and sender.
The report shows up to the latest 50 matching message logs from the last 15 days.

Example

Scenario: Your operations team wants to confirm whether recent notification messages reached customers.
  1. Select the WhatsApp number used for notifications.
  2. Locate the relevant recipient and date.
  3. Check Status and Remarks.
  4. Use the message ID when investigating an individual send.

FAQs

The screen shows the latest 50 message logs from the last 15 days. Generate a message report when you need a wider period.
No. This screen filters messages by notification context and shows their status. WhatsApp Failed Messages filters for failed and error states.
Yes. Add each channel to the channel selection.

Next Steps

  • Select the channels that send your notifications.
  • Generate a Message Report when you need records outside the recent-log window.