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Nodes are the building blocks of every bot flow. Each node does one job — send a message, ask a question, run an action, or route the conversation.

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In this section

  • Send Nodes — deliver text, media, templates, and interactive messages
  • Ask Nodes — collect answers, choices, and customer details
  • Action Nodes — assign conversations, update contacts, call APIs
  • Flow Control Nodes — branch, condition, and route the conversation